The Secret to More Sales, Loyalty, and Referrals 🔁✨

✨Three Tips to Deliver a First-Class Client Experience✨ 🔁 Did you know the likelihood of selling to an existing client is 60–70%, while it drops to just 5–10% for new prospects? Today I want to share one of the best-kept secrets to growing a thriving business: 👉 Deliver a FIRST CLASS client experience—one so full of love, value, and heart that your clients become … Read More

What Drives Employee Satisfaction at Work (It’s Not What you Think)

I asked my Sermo community this question and you probably WON’T be surprised what their answers were. 👇🏻 💊 Pharmacists aren’t just asking for raises — they’re asking to feel human again. What I’m hearing over and over from pharmacists isn’t, “I need more money.” It’s: ➡️ “I want to feel valued.” ➡️ “I want to be more than just a number.” … Read More